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Frontline Discover

Hospital Insurance Discovery Software That Powers Revenue Recovery

Uncover Missed Coverage. Slash Denials. Boost Your Bottom Line.

Uncompensated care costs U.S. hospitals over $42 billion annually. If your team relies solely on eligibility checks at scheduling and registration and coverage discovery searches on selfpay accounts only, you’re likely leaving millions in potential reimbursements on the table. Every day, revenue is lost not due to care quality but due to incomplete information. Patients may not know their full coverage, and standard systems can’t determine what isn’t initially presented.

That’s where Frontline Discovery comes in. Our proactive Hospital insurance discovery software finds billable coverage before the first claim, not after. It’s a smarter strategy for recovering the revenue your hospital has earned, reducing write-offs, and gaining a critical advantage against shrinking margins.

Why Hospital Leaders Trust Frontline Discovery

You strive to provide excellent patient care; we strive to ensure you get paid accurately and efficiently. Frontline Discovery is designed for financial leaders who need measurable results without disrupting workflows or compromising security.

Here’s why CFOs, CROs and Revenue Cycle leaders trust our Insurance Discovery Software:

Proven 10:1 Average ROI

Our validated results demonstrate a significant financial return, directly impacting your bottom line and providing a secure investment.

Convert Self-Pay to Insured

Identify hidden insurance for 3-7% of self-pay accounts, turning potential bad debt into recovered revenue.

Find Additional Insured Coverage

Uncover the correct primary / secondary / tertiary coverage for 0.25%-0.50% of already insured accounts.

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KLAS Rating

Rated 95.8 in the KLAS Insurance Discovery category—with 100% of surveyed clients saying they’d buy again—reflecting consistent client satisfaction.

Seamless & Secure Integration

Our platform seamlessly integrates with Epic. For all other systems, we have a user-friendly portal to fit within your existing workflows. It is HITRUST-certified for maximum data protection, providing a secure environment for your data.

Zero Financial Risk

Our contingency-based model means zero upfront investment and zero financial risk for your hospital. You only pay when we recover revenue for you, ensuring a risk-free partnership.

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Revenue recovery should never put your hospital at risk.

We ensure accuracy and compliance every step of the way.

What Makes Our Hospital Insurance Discovery Software Different?

Traditional eligibility verification simply confirms known insurance at registration. Frontline Discovery proactively finds unknown coverage others miss.

We Ask: “What insurance exists that we don’t know about?”


Our innovative technology scans all patient accounts—not just self-pay—before billing to identify hidden commercial, Medicare, Medicaid, TRICARE, and other coverage types. This includes commonly missed opportunities like:

Retroactive Medicaid eligibility

Secondary/tertiary insurance on insured accounts

Commercial coverage that should have been primary

Mismatched payer relationships causing COB denials

By identifying correct coverage upfront, we help prevent denials, reduce downstream rework for your staff, and accelerate cash flow. This proactive approach doesn’t just find more coverage—it fundamentally reduces downstream costs and strengthens your entire revenue cycle.

How Our Hospital Insurance Discovery Solution Works

Our process is robust yet designed to work quietly in the background without adding to your team’s workload:

Early Detection

We scan patient data before or concurrent with the service date, identifying coverage before claims are dropped. This enables correct billing the first time.

Identify Billing Errors

Continuous Monitoring

We monitor accounts for retroactive eligibility or payer changes until they are too old to bill. If coverage appears later, we find it.

Faster Claim Submissions

Seamless Integration & Results

Implementation takes as little as 30 days. Results are delivered via an interactive portal or directly into your patient accounting system, ensuring a smooth and efficient process.

Risk-Free Partnership

You pay nothing upfront. Our contingency fee is based on the additional revenue we help you recover.

Transparent Reporting

Access clear dashboards and detailed reports showing how much revenue is recovered and from where.

Real Results: Transforming Hospital Financial Outcomes

A 562-bed Texas urban hospital achieved this level of additional revenue recovery after implementing Frontline Discovery with Epic integration.

A 350-bed system significantly boosted revenue and reduced days in AR shortly after implementation.

A 460-bed facility converted this percentage of self-pay accounts within 90 days.

“It transformed our revenue cycle by finding coverage we’d never have caught.” – Revenue Cycle Director


These aren’t just numbers; they represent a significant reduction in financial pressure, optimized resource allocation, and a stronger bottom line for institutions like yours.

FRONTLINE DISCOVERY
vs. TRADITIONAL APPROACHES

Revenue Cycle Factor Traditional Eligibility Checks Frontline Discovery
(Hospital Insurance Discovery Software)
Account Scope Known insurance / Self-pay only All patient accounts analyzed
Coverage Focus Confirms known data Finds unknown & hidden coverage
Monitoring Point-in-time check Continuous monitoring until unbillable
Payment Structure Upfront fees or subscriptions Pure contingency - Pay only on recovery
Staff Impact Often requires manual follow-up No workflow changes or additional staff needed

MAXIMIZE REVENUE
Without changing Your Existing Systems.

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About eInsights: Your Partner in Revenue Recovery

At eInsights, we’re dedicated to empowering hospital financial leaders. Since 2021, our team—with decades of combined experience—has focused on one mission: helping hospitals recover every dollar rightfully earned through innovative solutions like Frontline Discovery. We prioritize transparency, partnership, and measurable results. We are proud to be trusted by academic medical centers, critical access hospitals, and multi-state health systems nationwide. Protecting patient data is paramount; our Hospital Insurance Discovery Software is HITRUST-certified and HIPAA-compliant.

Frequently Asked Questions About Hospital Insurance Discovery Software

How is this different from our current eligibility tools?

A: Standard tools verify known data. Frontline Discovery is Hospital Insurance Discovery Software that proactively finds unknown coverage across all payers before billing, reducing denials and write-offs.

A: It identifies commercial, Medicare, Medicaid (including retroactive), Medicare Advantage, TRICARE, and other government/secondary/tertiary plans.

A: Most hospitals go live in 30-45 days with minimal IT involvement. Our team handles the heavy lifting.

A: Our platform is HITRUST-certified and HIPAA-compliant, using encryption and robust security protocols.

A: No, the system is automated and supported by our team, requiring no additional FTEs

What Happens Next?
A Simple, No-Risk Process

Curious how much revenue you could recover?

Our process is straightforward:

1

Initial Assessment Call (15 min)

Many accounts initially classified as self-pay have billable coverage discovered post-service. Frontline Discovery consistently converts up to 10% of these accounts into successful, reimbursable claims, directly reducing bad debt.

2

No-Cost Proof-of-Concept

With a simple BAA, we’ll analyze 1 years’ worth of patient accounts (at no cost) and report all the billable coverage found.

3

Collect Before You Commit

You can bill and collect on the coverage we find before deciding to fully implement our solution.

Technology + Human Expertise = The Best Results.

Ready to See What Your Hospital Is Missing?

Stop writing off revenue that could be recovered. Let Frontline Discovery become your silent revenue ally. Schedule a complimentary, no-obligation consultation today. We can analyze 1 years’ worth of accounts to show you exactly how much-hidden coverage—and revenue—our Hospital Insurance Discovery Software can uncover for you.